The SAP Utilities (IS-U) component is an addition to the SAP ERP system - a sales and information system that supports all business processes and utility services of a utility company. You can use IS-U for managing and billing residential, commercial, industrial, and prospective customers. This component also enables the managing and billing of customers who receive services, purchase goods, or pay fees and taxes. The key IS-U processes are

  • Managing master data,
  • Meter replacement and certification,,
  • Meter reading,
  • Energy data management,
  • Energy portfolio management,
  • Advanced metering infrastructure,
  • Contract Accounts Receivable and Payable,
  • Billing and Invoicing,
  • Customer relationship management,
  • Mobile support.

The company Sapphir d.o.o. fully integrated the SAP IS-U solution into the Slovenian data exchange system between retailers and DSO.

Technical Data Management

This component manages technical data, installations, meter readings, and the inspection of devices.


The supply and services provided by a utility company are billed using this component. It offers a range of billing procedures with a variety of selection and control options.

Energy Portfolio Management

The SAP Energy Portfolio Management (SAP EPM) solution supports procurement departments and manages energy portfolio of utility company.


Sapphir d.o.o.
Šmartinska cesta 56
1000 Ljubljana
Slovenia, EU

VAT ID: SI32452993
Registration number: 1507699
IBAN: SI56 0316 0100 0818 619

Phone: +386 1 4235 146
Fax: +386 1 4235 146